Never miss another sale or opportunity again

If you work in property, you know how frustrating it is to miss out on a sale or new instruction just because you couldn’t answer the phone. My role is to ensure that every call is picked up, around the clock, and every potential client is entered directly into your CRM for prompt follow-up. This means you remain accessible and professional, no matter how busy you are or what time it is. 🙂

In real estate, missing a call can mean losing a valuable lead, buyers and sellers will often reach out to several agencies, rarely giving the same one a second chance. By answering calls promptly, even outside of normal business hours, I help your agency come across as reliable and organised. This not only reassures prospective clients but also keeps them from turning to your competitors.

Whether you’re at a viewing, a valuation, or tied up on another call, I step in to make sure no enquiry goes unanswered. I respond quickly and with a calm, professional manner tailored to property clients. Calls can range from questions about a specific listing, to new sales opportunities, to rental queries or follow-ups after seeing your sign outside a property. I always clarify the reason for the call, like asking, “Are you interested in selling, buying, or renting? Which property are you calling about?”, so I can accurately record all the details you’ll need.

This way, your team can stay focused in the field, knowing I’m handling the switchboard. No more missed calls, even during peak times or after hours.

After each conversation, I log all the client’s information and their enquiry straight into your CRM, name, phone number, what they’re looking to do (buy, sell, rent), and the context of their call. Everything is clearly organised for a swift follow-up, just as if the enquiry had come through your website or a property portal. This ensures all your leads, no matter their source, are kept together and easy to track.

There’s no need to worry about missing details or unclear voicemails : no more trying to decipher a name or chasing a missing number. Every opportunity is accurately captured and ready for you to act on.

For more on how I help manage incoming leads, take a look at my solution for after-hours call handling for your business.

Clients often reach out in the evenings or on weekends, so by ensuring every call is answered, I help your agency present a modern, responsive, and professional image at all times. This consistent availability sets you apart from the competition, all without adding to your workload.

If you want to see how I handle your calls when you’re unavailable, check out my dedicated page on property management: stay reachable 24/7 for emergencies or incidents or explore all my solutions for the real estate sector.